So you're getting a new kitchen. Congratulations.
Here's exactly what happens between walking into our showroom and cooking dinner on your new countertops, in nine steps with no surprises.
Visit our showroom
Come in with a copy of your layout, a cabinet door, and any other feature you'd like to use in the design. We'll help you select your material and edge, discuss sinks and faucets, and help you choose your backsplash.
Your quote
Your sales rep provides a written quote with all your options spelled out. No surprises.
Signature & deposit
Sign the quote and send or bring it in with a deposit for half.
Schedule your template
Call to schedule your template 1–2 weeks before your base cabinets are installed to avoid downtime. For an amazing fit, have the stove in place and your sink and faucet on site for the template appointment.
Layout
If your material has a lot of movement, or your sales rep recommends it, you'll come to the shop and lay out your countertops on the slab after templating. This takes 15 minutes to an hour, depending on your level of detail.
Installation
We give you a two-hour arrival window. A typical install runs 2 to 8 hours depending on the size of your kitchen, backsplash, seams, and piece sizes. Someone who can make decisions about the countertops must be on site on install day.
Final payment
Payment is due at the time of installation, by check or credit card, by end of day.
Schedule your plumber
Your plumber comes after us to connect the sink. We install the sink in the countertop; leave a couple of hours between install and plumbing so the adhesive can set. We can provide a plumber for a fee if you'd like.
Simply enjoy
Register your product, then enjoy your new kitchen. All our work is guaranteed.
See the process in action.
Watch how the StoneOne team moves from fabrication to the final installation.
Common questions
What should I bring to the showroom?
Bring a copy of your layout, a cabinet door and any features you want to use in the design. StoneOne can then help you select material, edge, sinks, faucets and backsplash options. See how to visit the showroom.
When should I schedule my template?
Call 1 to 2 weeks before your base cabinets are installed. Have the stove in place and the sink and faucet on site for the template appointment. Contact StoneOne to schedule.
How long does countertop installation take?
A typical installation takes 2 to 8 hours. The time depends on the kitchen size, backsplash, seams and piece sizes.
Do I need to be home for installation?
Yes. Someone who can make countertop decisions must be on site on installation day. StoneOne gives a two-hour arrival window. Learn about countertop fabrication and installation.
When should the plumber connect the sink?
Schedule the plumber after the countertop installation. Leave a couple of hours for the sink adhesive to set. StoneOne can provide a plumber for a fee.
⭐️⭐️⭐️⭐️⭐️ We recently hired StoneOne for a small kitchen update, and we couldn’t be happier with the results! The new countertops look absolutely stunning and have completely transformed the space. The team was professional, punctual, and paid great attention to detail.…
Mark Lescarbeau, Google review
Read reviews on GoogleReady for step one?
Request a Free Consultation & Quote
Fill in the form and we'll contact you within the next business day. Prefer to talk it through? Call us or stop by the showroom with your layout.
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